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I worked at Xerox. We did “The Trust Fall” as part of a trust exercise at The Holiday Inn Banquet Room. Exactly as you describe. They did not catch me. This “it will be transformational” exercise did nothing more than exacerbate the lack of trust that already existed in the Sales Training Department. A complete fail! Not to mention that the facilitators didn’t have a clue how to deal with the fail of their assurances that we, as a group, bought in to. What you write is so much more than true. It is gospel of a training age gone wrong.

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Your insight is 100% accurate and important: “the trust you need to fall backward into a group of peers has very little to do with the trust you need to share openly, collaborate, and do solid work”.

It’s a human frailty to put a bandaid on a complex problem and be convinced that they’ve made progress. The infection under the bandaid hasn’t been dealt with and will resurface: deep inside, we all have an inkling when we’ve been conned.

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